Biesse provides the very highest levels of customer support, and we continuously work to exceed customer expectations. Machine service requests are handled promptly and professionally and our support team offers a variety of services.
- A global, networked team of technicians and engineers work together and share knowledge to resolve your service requests efficiently and effectively
- Instant, up to the moment resolution updates are available through our customized database which includes the complete service history of your machine
- Our Cisco Carrier Routing System monitors inbound calls for optimized handling of call volume by our customer support team
- Targeted response time for each service request is 60 minutes or less
- Biesse provides 24/7 support
The importance of technical support on capital equipment cannot be overstated, so we strive each day to offer the best service out there.
Call us at 877.8.BIESSE (877.824.3773)
Timely parts replacement is crucial to keeping your production up and running, which is why we make parts availability a top priority. In fact, we house the largest inventory of spare parts for Biesse machines in North America. Biesse is also unique in that we manufacture 80% of the components in our machines ourselves allowing us to better control the quality of our parts, and ensure that they’re available when needed.
Biesse currently maintains a 94.87% success rate for same-day parts shipments. We manage our parts through a sophisticated storage system, using bar code technology to ensure that the correct part is retrieved and shipped to the customer. Parts are managed in a sophisticated storage system, using bar code technology to ensure that the right part is retrieved and shipped every time.
Call us at 877.8.BIESSE (877.824.3773) to place your parts order.
James L. Taylor Mfg. Co.
130 Salt Point Turnpike
Poughkeepsie, NY 12603
P (845) 452 - 3780
F (845) 452 - 0764
Toll Free (800) 952 - 1320 & (800) 901 - 8037
Gordon Burdis - Western Regional Sales
I graduated from Union College in 2008. During summer breaks I worked in steel cut off running the punch presses. From there I moved to the robots, that weld our clamps and then into small assembly where I built machines for our JLT Clamps product line. Upon graduation, I finished my time in the factory doing the final assembly of our Taylor and Cameron product lines. My next move was into the office where I began to help our customers with spare parts and to answer questions about our machinery. I then spent 6 months traveling in the US and Canada strictly installing Cameron Machinery. In May 2011, I was promoted to Sales Manager and given the Western U.S., and Western Canada as my sales and service territory.
(845) 452-3780 ext. 227
We can repair and service over 30 brands of moulders. Our technicians are factory trained and are available for telephone or on site service.
Contact us at:
Toll Free: 1-866-827-2228
We maintain a large inventory of spare parts. We have available for immediate shipment the items you need when you need them. We will get you back up and running in as little time as possible.
- Spindle parts
- Spindle assemblies
- Chip breakers
- Feed rolls
- Knife steel
- Table lube
- Hydraulic grease guns
- Electrical components
All stock items are available for overnight shipment to your facility. Our support team is extremely knowledgeable and able to help you with your parts requirements.
Contact us at: Email: firstname.lastname@example.org
Toll Free: 1-866-522-6835
GRAHAM AKHURST Vice President of Sales email@example.com
We Are Committed To Helping All Of Our Customers Find The Parts They Need And Get
Answers To Questions In A Timely Manner.
Phone: (602) 470-1911 Fax: (602) 470-1916 Email: Sales@uniquemachine.com
Colonial Saw, Inc., 122 Pembroke Street, PO Box A, Kingston, MA 02364
Phone: 781-585-4364 Fax: 781-585-9375 E-Mail: firstname.lastname@example.org
West Coast Regional Office:
Colonial Saw, Inc., 845 Milliken Avenue, Suite F, Ontario, CA 91761
Phone: 909-390-5465 FAX: 909-390-5470 E-Mail:email@example.com
At Cantek America we are dedicated to providing our customers with the best technical assistance available.
We strive to do this at a competitive price and with the most effective response time we can. We provide field and in-house repair service and have experience in a broad range of machinery breakdowns. We can troubleshoot your challenging problem and provide on site repairs or offer our shop service for a more cost effective solution. Please call us with any of your woodworking machinery repair requirements.
PARTS & SERVICE:
Our expert online help systems are a compilation of years of support and engineering experience. You can quickly get answers to your technical inquiries and troubleshooting questions.
For Immediate Online Help
Access TigerTamer, our searchable technical publication knowledge base (library) for all technical documentation including all of our product manuals.
To contact TigerStop technical support:
Call: +1 (360) 254–0661 option #2
Mike Arnott Southwest Sales Manager firstname.lastname@example.org